Knowledgeable & experienced Staff: Staff performing maintenance carpet cleaning programs have at least 5 years of experience, with many staff exceeding 10 years experience with ServiceMaster. These staff members are committed to their quality of work and treat ServiceMaster as their own business.
Security Compliance: All staff are checked & cleared for police/criminal record, ID and all previous employment verified. Staff wear on-site their certified BackCheck ID cards. Working in many government facilities and security sensitive environments all of our staff take compliance and privacy seriously. We all adhere to privacy regulations as described by the Personal Information Protection and Electronic Documents Act (PIPEDA)
Continuing Education & Training: Cleaning staff isrequired to fulfill a comprehensive training period in field as well as home study work on chemicals and cleaning procedures. Staff is also required to attend regional training seminars that include topics such as WHMIS training, Customer Service concepts and various Technical training procedures. It is mandatory for all of our staff to be IICRC Certified so that we are following the correct procedures and equipment that is approved by carpet manufacturers.
Quality Control: All Services are performed by professionals that are qualified and skilled to complete the cleaning tasks required. A thorough pre-inspection and assessment is done of your space. Before each service we identify any areas of concern or if there are any items that need to be added to the clean. We will follow-up with you after every cleaning to see how it went. Periodic inspections are performed by our General Manager to ensure the highest quality of workmanship.
Service Guarantee: At ServiceMaster, we stand behind our service offering you " the clean you expect and service you deserve." We are confident that you will be pleased with the difference in our cleaning methods and with the professional services we offer. However, if you are not completely satisfied with our service we will always go the extra mile to meet your standards.
Important to Note:
- All technicians are WHMIS trained & abide by the highest Healthy & Safety measures
- We are part of ContractorCheck & ComplyWorks
- ServiceMaster carries 5 million dollars liability Insurance
- ServiceMaster is in compliance and good standing with Worker's Compensation Board
- We work 7 days a week, always after hours
- Pricing is done by time and motion studies
- We call before to schedule the work, and after to follow up
IF YOU HAVE A CLEANING REQUIREMENT, ServiceMaster of Vancouver Commercial Services HAS THE SOLUTION.
OUTSTANDING SERVICE + EXPERTISE = CUSTOMER LOYALTY
Over 100,000 customers worldwide trust ServiceMaster Clean to clean their facilities each and every day. Our services ensure that their workplaces are clean, healthy, and always looking great. But the true key to our success is our outstanding customer service.
For years, ServiceMaster of Vancouver Commercial Services has been providing expert commercial cleaning services to businesses. Our customers know we are a trusted, progressive and dynamic commercial cleaning company.
We offer advanced cleaning services for all industries and businesses of any size. We have the knowledge and resources to meet all your commercial and corporate cleaning needs. Whether you have a large or small business, in our eyes, every customer is equally important.
RELIABILITY & ACCOUNTABILITY
ServiceMaster of Vancouver Commercial Services is a reliable and innovative commercial cleaning company with years of industry experience. Our customers trust and depend on us.
Our extensive resources, research and development, and our highly trained and experienced people deliver outstanding results and service, every time. We listen to your specific concerns and requirements. This allows us to offer our customers a diversified range of commercial cleaning and disinfection services and solutions. As well as customer cleaning plans to suit the needs and budget of your particular business.
WE’RE DIVERSIFIED. WE HAVE SOLUTIONS FOR ALL YOUR CLEANING AND DISINFECTING REQUIREMENTS.
At ServiceMaster of Vancouver Commercial Services, we provide outstanding janitorial services. We also offer a wide range of specialty commercial cleaning services. We skillfully perform office cleaning services, commercial carpet cleaning, office furniture and upholstery cleaning, hard surface floor restoration and so much more. Whatever the commercial cleaning or disinfecting requirements at your specific business or facility, ServiceMaster of Vancouver Commercial Services has the solution!
ADVANCED PROCESSES, PRODUCTS AND TECHNOLOGY
ServiceMaster Clean is a leader in commercial cleaning. We use safe and eco-friendly cleaning products and procedures. We have developed unique proprietary products and systems to clean and disinfect various areas of your business space. These include high-touch surfaces, carpets, floors, furniture, and more.
INNOVATIVE INDUSTRY LEADER
At ServiceMaster of Vancouver Commercial Services, we are the leaders in the commercial and janitorial cleaning services industry. Our highly trained cleaning technicians use innovative methods to thoroughly clean and sanitize every part of your facility. We understand the importance of maintaining a clean, safe and healthy work and business environment.
CLEANING FOR A HEALTHIER WORK ENVIRONMENT
We take our commitment to helping to maintain a healthier environment seriously. For this reason, we have developed specific sustainable cleaning principles to guide us in serving our customers. ServiceMaster Clean Green For® products provide eco-friendly cleaning and have minimal environmental impact. They are free of ingredients such as perfumes and volatile organic compounds (VOCs).
Our Green For® products reduce environmental impact. They are safe for all occupants in the workplace, including individuals with asthma and chemical hypersensitivity.
ServiceMaster of Vancouver Commercial Services, strongly believes that communication is one of the most important keys to a successful relationship. Especially in business. ServiceMaster Clean has developed dedicated communication systems to constantly improve our service. Our customers can contact and communicate with us efficiently and fast!
TELLSERVICEMASTER (CUSTOMER SATISFACTION SURVEY SYSTEM)
At ServiceMaster of Vancouver Commercial Services, we are committed to being our very best, so we regularly ask you to tell us how we are doing. Our TellServiceMaster® system, powered by Listen 360®, uses the latest technology to get your feedback on our performance. The system is designed so we can review individual customer feedback as well as our overall performance using the Net Promoter Score (NPS) system.